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FAQ’S

FAQ

Frequently Asked

What types of payment does Food Town accept?

Food Town gladly accepts cash, checks with proper identification, debit cards, and most types of credit cards. These include American Express, Visa, and MasterCard. We also participate in the WIC program.

Can I get a member card on line ?

Unfortunately, not at this time, yet, please feel free in stopping by our location and inquire about it to any of our staff and we will do our best to assist you.

Can I order through the website instead of the phone??

Yes. For our dedicated clients that pre-ordered their purchases with us via telephone, you can now submit your list to us via the Contact Us form online and we will provide you with the same superb service you deserve. Our online deli orders are available online now using the link in the menu.

How can I forward a comment, compliment or complaint to Food Town’s Management?

Food Town wants every customer to be completely satisfied with our service and our products. You may call our Customer Relations Department at 340-718-9990 at your convenience or ask to speak to one of our Managers right away. We take your complaints seriously, and of course, welcome all compliments.

How do I get a job at Food Town?

Food Town is an equal opportunity employer that seeks self-motivated, energetic associates. We are proud to be one of the best private employers in St. Croix. Simply ask to speak to a Company’s Personnel Representative and we will assist you. Use our   ONLINE FORM

What is your policy on carryout service?

We pride ourselves in providing outstanding customer service. That service includes taking your groceries to your vehicle.

Why did a particular product get discontinued? Will you stock a particular item?

Food Town is always looking for better ways to serve customers by giving them the right mix of merchandise. In screening thousands of products, our buyers carefully choose a variety of products that appeal to a diverse group of shoppers. Over time, shoppers’ needs change and new products that better meet those needs may be introduced. Food Town will change its product mix to keep up with changes in customer preferences. You may submit requests for products to our Customer Relations Department at your convenience during your visit.

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Produce

Leafy greens, hearty vegetables, and ripe fruits. Fresh from the farm just for you.

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Dairy Dept.

In our Dairy Department, you will find quality milk, juices, butter, pudding, cheeses, tortillas, & eggs.

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Meats & Poultry

We offer the best and freshest cuts of top-grade meats from USDA Choice to select Black Angus beef.

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Groceries

Need to find that hard-to-locate item? We carry only the finest products from every day to hard to find grocery items

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Gourmet Foods

A diverse selection of gourmet foods from around the globe. These specialty gourmet items include a large gluten-free section Non-GMO produce, and Imported meats and cheeses

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Wines & Liquor

Wines from around the world, at competitive prices. Offering a large variety of spirits, beer, and fine wines from California, France, Chile, Australia among other locations.

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Health/General/Pets

Your day-to-day needs like deodorants, body lotions, feminine hygiene, toothpaste, facial care, hair shampoo, hair styling, hair coloring and much, much more. Stop by and pick up your favorite products. 

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Bakery Deli

There is nothing better than a sandwich with fresh cold cuts sliced just the way you like it. Whether you like your meats shaved or sliced thick or thin, on our selected white or wheat fresh subs from our oven,

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Walk-in, Call, or Order Online our friendly staff is here to assist you with anything you need.

Food Town

From the moment you walk in you will know we are your local supermarket in St. Croix. Large selections of items. Quick and convenient service.

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fax

(340) 718-9991

Email

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